Reactive support contract customers with a fully manned 8am – 5pm help desk and a comprehensive 24 hour/365 day emergency call out service, and technical telephone support. At the present time we employ two Service controllers to support our three teams of air-conditioning installation engineers in the Midlands, London and Manchester regions. Our service work is supported by three engineers, one in Central London and two covering the Midlands area. Planned maintenance involves regular cleaning, testing and checking for wear and tear. The extensive training of our staff and the procedures they employ will ensure that your equipment is operated at optimum efficiency and system life expectancy will be extended to maximum potential.